FAQ

Your ceramic-coated cast iron pan needs only simple maintenance. Clean it with a damp cloth after each use. When dealing with stuck-on food, let it soak in warm water briefly before wiping clean. Skip harsh scrubbers and abrasive cleaners—they’ll damage the non-stick surface.

Your Captiva Designs portable grill works with both camping cylinders and standard 20 lb propane tanks thanks to its dual regulator system. This flexibility makes it perfect for camping trips and backyard cookouts alike.

Each burner operates independently, giving you precise control over different cooking zones. Turn the individual burner knobs to adjust heat levels. For charcoal models, use the adjustable charcoal trays and air vents to manage temperature.

Cooking space depends on your specific model. The 22-inch Flat Top provides 22 inches of surface area. The 4-Burner Propane model offers 545 square inches of total cooking space, while the Extra Large Charcoal model delivers an impressive 794 square inches.

Setting up your grill is simple using the included instructions. You’ll typically attach legs, handles, and control components. Plan for 30-60 minutes of assembly time, and consider having a helper for larger models.

Captiva Designs offers replacement parts through their customer service team. They guarantee responses within 24 hours and provide ongoing support throughout your grill’s lifetime.

Season your grill grates before the first use, then repeat every 3-4 months. Apply a thin coat of high-heat cooking oil to clean grates, then run the grill on high for 15-20 minutes. This routine maintains the non-stick properties and prevents rust formation.

Use premium lump charcoal or quality briquettes for best results. Skip lighter fluid entirely—it creates off-flavors in your food. A chimney starter provides the cleanest, most efficient way to light charcoal.

Clean your grill completely before storing and use a weather-resistant cover for protection. Portable units should go in dry, cool indoor spaces. Larger grills benefit from sheltered storage like garages or sheds during severe weather.

Always grill outdoors in well-ventilated areas with a fire extinguisher within reach. Test gas connections before each use on propane models. Dispose of charcoal ashes in metal containers only. Never leave an active grill unattended, and maintain a safe distance between the grill and children or pets.